Privacy Policy
Simplicity Tours & Travels
Last Updated: 22-02-2023
1. Introduction
Simplicity Tours & Travels is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
By accessing our services, website, or making a booking with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Phone number
Email address
Nationality
Passport details (where required)
Visa and travel document information
Emergency contact details
b) Booking and Travel Information
Travel itineraries
Accommodation preferences
Flight details
Safari and tour selections
Payment confirmation details (we do not store card details)
c) Technical Information
IP address
Browser type
Device information
Website usage data (if applicable)
3. How We Use Your Information
Your information is used to:
Process bookings and reservations
Provide travel, safari, visa, and ticketing services
Communicate booking updates and confirmations
Assist with visa applications and travel documentation
Improve our services and customer experience
Comply with legal and regulatory requirements
4. Sharing of Information
We may share your information with:
Airlines, hotels, lodges, and transport providers
Visa processing authorities and embassies
Payment service providers
Government authorities where legally required
We do not sell or rent your personal information to third parties.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal data.
Access to personal information is limited to authorized staff only.
Data is stored securely and retained only for as long as necessary for business or legal purposes.
6. Cookies and Tracking Technologies
Our website may use cookies to improve functionality and user experience.
Cookies do not collect personally identifiable information unless you provide it voluntarily.
You may disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data, subject to legal and contractual obligations
Withdraw consent for marketing communications at any time
Requests can be made by contacting us using the details below.
8. International Data Transfers
Some travel services may require sharing your data outside Uganda. Where this occurs, we ensure reasonable safeguards are in place to protect your information.
9. Children’s Privacy
Our services are not directed to children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: shakagideon35@gmail.com